Tag Archive: Customers


More customers flee Sprint but not as many as feared

Still seeing the world through magenta-colored glasses.

What you need to know Sprint announced Q3 results with losses and churn less than anticipated. Postpaid customer loss is accelerating and revenue is down compared to last year’s Q3. The company hopes approval of its merger with T-Mobile will end its troubles.

Analsyst predicted Sprint would lose 160,000 postpaid subscribers this past quarter, but the nation’s fourth largest carrier instead lost 115,000 customers as more than expected stayed to  [Read More…]

OnePlus rewards its customers with the Red Cable Club

Registrations will open soon.

What you need to know OnePlus has announced Red Cable Club membership for consumers in India. The free membership program is available to all OnePlus users and offers several exciting benefits. Some of the membership benefits include free 50GB cloud storage for 1 year, free 1-year extended warranty, 50% discount on battery replacement, and upgrade offers for all models.

OnePlus announced the OnePlus Care program for the Indian market in October this year,  [Read More…]

Cricket tempts new customers with special $40 Unlimited BYOD plan

Cricket recently began offering a special plan for potential subscribers who plan to keep their existing device.

Available through January 30, 2020, the carrier’s new special $ 40 “Unlimited BYOD” plan is a limited time offer with a discounted price and the fastest LTE speeds offered. All one has to do is bring their current phone to Cricket.

Indeed, this isn’t offered to existing customers, only those who switch from another  [Read More…]

OnePlus says its customers’ order information was breached

What you need to know OnePlus is emailing customers about a database breach. Company says passwords and payment info are safe, but emails, contact numbers and shipping addresses were leaked. It’s not clear when the breach happened or how many people were affected.

OnePlus is emailing customers with a boilerplate message about “order information [that] was accessed by an unauthorized party.” The company says that while passwords, payment information and account information is safe, “name, contact number, email  [Read More…]

American Express targets some customers with new ESPN+ offer

Heads up! We share savvy shopping and personal finance tips to put extra cash in your wallet. Android Central may receive a commission from The Points Guy Affiliate Network.

What you need to know American Express is targeting certain customers with an ESPN+ offer Sign up for a year of ESPN+ and get a $ 10 statement credit You can check to see if you are eligible for the offer through Amex Offers

Grab ESPN+ for  [Read More…]

AT&T and Sprint waive overage fees for Dorian-impacted customers

Hurricane Dorian is already impacting Puerto Rico and the Virgin Islands as carriers prep response teams for Florida.

Severe weather events are the times that mobile communications are most important, especially during events like hurricanes when power outages can last for days and you may have to evacuate to shelters or unfamiliar areas hundreds of miles away. The preparation and the response of wireless carriers is vital to keeping connected during an already chaotic time, and here’s  [Read More…]

T-Mobile service is down right now for many customers

T-Mobile is down across portions of the U.S. right now.

What you need to know T-Mobile is down for many customers across the U.S. right now. Many customers are reporting issues sending and receiving text messages and calls. There’s no word from T-Mobile yet on what is causing the issue, but its engineers are “working on a resolution.”

T-Mobile is down for many customers around the U.S. right now. Many customers have taken to social media to  [Read More…]

Gmail AI-based spell check now available for G Suite customers

The smarter autocorrect feature is currently available only in English.

What you need to know Google has started rolling out new spelling and grammar correction capabilities for Gmail. Gmail will now use AI to give you better spell-check suggestions and detect grammar issues. The new feature is expected to become available to all G Suite users in the coming weeks.

After rolling out AI-powered grammar correction capabilities in Google Docs for G Suite users earlier this year,  [Read More…]

Amex targeted promotion offers 75,000 points for new Platinum customers

Heads up! We share savvy shopping and personal finance tips to put extra cash in your wallet. Android Central may receive a commission from The Points Guy Affiliate Network

Pile on those points with a new promo offer

What you need to know Earn 75,000 Membership Rewards points with this targeted offer You must spend $ 5000 on your new card in the first 3 months If you receive the offer, you could lose it by  [Read More…]

Capital One breach exposes personal details of over 100 million customers

A ‘configuration vulnerability’ led to the breach, with the hacker already in custody.

What you need to know Capital One has confirmed that a hacker breached its servers by taking advantage of a “configuration vulnerability.” The hacker accessed names, addresses, phone numbers, email addresses, dates of birth, and self-reported income of 100 million customers in the U.S. and 6 million in Canada. The hacker — a 33-year-old software engineer named Paige Thompson — is already in custody.  [Read More…]