Tag Archive: note

State of Samsung Survey: Share your thoughts on the Note 7 recall and you could win an unlocked Galaxy S7!

Take a few minutes to let us know what you thought of how Samsung handled the Note 7 recall.

The Galaxy Note 7 has been cancelled, and now Samsung has plenty of work acquiring all the outstanding stock and figuring out what went wrong. We’ve talked about that already, but we want to know what you thought of how the company handled the Note 7 recall process.

Please take a couple of minutes to fill out  [Read More…]

Will there be a Galaxy Note 8? How Samsung can regain consumer trust

Will there be a Galaxy Note 8? Should there be?

The Galaxy Note 7 is dead. It’s been hard to miss the unceasing flow of news since replacement units began catching fire despite Samsung’s assurances that they were using battery cells from different suppliers than the original 2.5 million that were recalled in early September.

So now Samsung has several priorities, both short-term and long-term. It must once again work with various regulators to retrieve all  [Read More…]

Samsung return kit for Note 7 includes multitude of boxes and even gloves

If you still have a Samsung Galaxy Note 7, Samsung has discontinued the device and urges people to return existing devices. So if you bought it at a store, you should return it there and get another device. Five major US carriers and many retailers now offer exchanges for other devices.

But if you bought the device directly from Samsung, you’ll need to ship it back. And as you can imagine, shipping companies aren’t too happy about transporting explosive devices.  [Read More…]

Samsung says Canadians can return their Note 7s for a refund or GS7 replacement

How do I return my Galaxy Note 7 in Canada?

Samsung Canada has issued a statement assuring Canadians that starting October 13 they will be able to bring their original or replacement Galaxy Note 7s to their point of purchase for a full refund or exchange.

The notice comes after Samsung’s unprecedented global cancellation of the popular flagship. In a press release, Samsung Canada’s COO & EVP, Mobile and Enterprise Solutions, Paul Brannen, said, “We are committed to working  [Read More…]

Oculus update disables Gear VR App on Galaxy Note 7 due to safety concerns

Oculus, the Facebook-owned virtual reality company has pushed an update that disables the Gear VR app on the Galaxy Note 7. The update was first spotted by Reddit user Bahaman 23 and later received confirmation from a number of users. The move makes sense given the fiery issues the Galaxy Note 7 has been confronted

Samsung permanently cancels the Galaxy Note 7

It was always highly likely, but now it’s official: The Galaxy Note 7 is dead.

Samsung has “permanently discontinued” the Galaxy Note 7, according to The Wall Street Journal. Reporting from Seoul, the outlet says that Samsung, in a filing to Korean regulators, said it would “permanently cease sales of the device.” The move comes less than a day after it told all Note 7 owners (both old and new) to switch off and return their  [Read More…]

Oculus disables Gear VR functionality on Galaxy Note 7 due to fire concerns

Oculus, the Facebook-owned company that powers the software inside Samsung’s virtual reality ambitions (as well as the Oculus Rift headset, sold separately), has disabled its app from working with the Galaxy Note 7 after a number of replacement phones reportedly caught fire over the weekend.

Image from Reddit user Panda_Turtle

As first reported on Reddit, and confirmed by Android Central, Oculus has issued a forced update to its mobile app that, when paired with a Galaxy  [Read More…]

Samsung officially stops Galaxy Note 7 sales globally, urges owners to power down phones

It seems this is finally the end of the line for the Galaxy Note 7.

Following reports that Samsung was simply “adjusting” its Galaxy Note 7 production to check on recently reported problems with new phones, the company has issued a statement that it is ceasing sales of the phone worldwide. In the same statement, the Korean electronics giant is urging all Galaxy Note 7 owners to power down and stop using their phones.

The  [Read More…]

You can no longer buy a new Galaxy Note 7 in the U.S.

It’s a longshot that anyone would want to buy a Note 7 now, but if you do then it’s going to be tough to find a store that’ll sell you one.

It was just last week that the U.S. carriers started voluntarily taking in Note 7s for return despite having just issued hundreds of thousands as recall replacements. Now T-Mobile, Verizon, Sprint, AT&T, U.S. Cellular and Best Buy have halted exchanges and completely stopped selling the much-maligned Note 7  [Read More…]

UK networks weigh in on latest Note 7 battery fire reports

EE and Vodafone halt Galaxy Note 7 exchanges, while O2 and Three consider options.

After a weekend of dire press for the Samsung Galaxy Note 7, with reports of battery fires in replacement units in the U.S. and Asia, and Samsung apparently suspending production of the phone, the UK’s major network operators have weighed in.

While new Galaxy Note 7 sales have yet to begin in the UK, pre-order customers who had picked up their phones  [Read More…]