It seems to be happening again;Verizon’s 4G LTE network is experiencing issues nationwide. There’s no specific area or device with issues, though. People from all over the country, with all different devices, have been reporting that their 4G devices are not accessing the 4G network, leaving them stuck with 3G speeds — some even with 1x.

This may be caused by a SIM card issue that arose last night. Users were getting SIM card error messages such as, “SIM card authorization error,” and “The SIM Card may not be authorized for LTE service. Please Power down the phone and contact Wireless Provider Customer Service.” [1]

Déjà vu hit our team. Do you guys remember the last 4G LTE outage, when the Samsung Droid Charge was delayed? It’s said that the delay was caused by the lack of 4G; Verizon didn’t want to make a bad first impression. We seem to be witnessing something similar. While all evidence pointed towards a December 9 release for the Galaxy Nexus, things have suddenly turned around.

Verizon has responded with this comment regarding the 4G LTE outage:

Verizon Wireless engineers have been working to resolve an issue with 4GLTE service that is affecting some customers’ 4G devices. 3G data and voice devices are unaffected. All customers’ voice calls and text messages continue to go through. In the past 24 hours, some 4GLTE customers have reported their devices are operating on 3G data service where they would normally get 4G. Some have reported no issues, others that data access is either intermittent or unavailable. We are working to resolve the issue as quickly as possible.Verizon

Could it be that, after getting everything ready and telling all representatives the release would be this Friday, Verizon has decided to delay the release due to connectivity problems? Maybe so. There is another theory running around the interwebs, though.

Verizon seems to be accused of violating a federal requirement, due to the fact that Verizon is not allowing Google Wallet to be used on the Samsung Galaxy Nexus (yet). Verizon is prohibited from “denying, limiting, or restricting the ability of their customers to use the devices and applications of their choice.” [2]

There are accusations pointing towards the idea that Verizon might be doing this to bolster a service they will be offering, caled ISIS. Big Red has tried to defend itself by mentioning that they are not exactly blocking Google Wallet and feel it is more of a security issue, but the investigation/arrangement might be still going on. This could be another cause of delay.

Whatever the reason is, Verizon customers are not having a good day. That shiny Galaxy Nexus will not be in our hands as soon as we expected, and if you happen to own a 4G device, you might be having issues with the network. And it seems like it is quite a big percentage of users.

Are any of you experiencing problems with Verizon’s 4G LTE network? I have an HTC Thunderbolt running on 3G, in San Diego, CA. What about you?


  1. Via Droid-Life
  2. Via National Journal

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